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Forum Index : Microcontroller and PC projects : Is CircuitGizmos still in business?

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mbramwel

Regular Member

Joined: 10/07/2013
Location: Canada
Posts: 42
Posted: 06:02pm 20 Dec 2013
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Their ordering process is seriously flawed but it works.

After you place your order, you get an email stating you must reply otherwise the order will be cancelled. Unfortunately your email is never acknowledged.

If you send a message containing a question, no response is received from them. Paypal only gives a short period of time for us to request a charge reversal which causes frustration.

The good news is eventually the package shows up. The products are very well built.

FYI: I ordered 2 packages a month apart. After multiple messages both parcels arrived on the same day. I never had any response to any of the emails.

My suggestion is to hang in there and wait.
 
Gizmo

Admin Group

Joined: 05/06/2004
Location: Australia
Posts: 5078
Posted: 06:15pm 20 Dec 2013
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Dito. Occasionally there is a communication breakdown, emails get lost, but it always seams to get sorted in the end. His products are good, I can vouch for that.

Glenn
The best time to plant a tree was twenty years ago, the second best time is right now.
JAQ
 
Grogster

Admin Group

Joined: 31/12/2012
Location: New Zealand
Posts: 9308
Posted: 07:22pm 20 Dec 2013
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Agreed - CG build quality is excellent.
Smoke makes things work. When the smoke gets out, it stops!
 
2001cpx

Regular Member

Joined: 03/10/2013
Location: Canada
Posts: 59
Posted: 05:17am 21 Dec 2013
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i've buyed a couple of Boards (cgcolormax and cgstick) and i never have
a problem. Good product and i will buy again.
"Color Maximite,(Duinomite-Mega,Mini),CGmmStick,GCmicroboard2b,Micromite + explore 64,100,LCD backpack,Lcd Backpack V2,TFT Backpack,Micromite Extreme,Armmite L,F,H,CMM2"
 
donmck

Guru

Joined: 09/06/2011
Location: Australia
Posts: 1313
Posted: 08:24am 21 Dec 2013
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I just exchanged messages with Rob, and below is the last response I received:

===========================================================

Hello Don,

Thank you!

Unfortunately I can't seem to log in to TBS to address this issue, and
I'm heading out on a vacation today.

Some packages seem to be held in German Customs. Customers need to
contact them to get their package.

Please respond to the thread on my behalf saying that CG is still
processing/shipping orders. Not all email reaches its destination,
apparently.

I hope you are having a good summer!

Merry Christmas!!

-Rob

https://www.dontronics.com
 
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